🦾Intermediate · 12hrs🔥 Flagship · Dubai's 2-Year Mandate

Agentic AI for Business Teams

In May 2026, Dubai's Crown Prince gave the entire private sector a two-year deadline to transition to Agentic AI — and Dubai Chambers has since begun rolling out baseline Agentic AI training to 14,000+ private companies. This course is the engineer-led alternative for teams that want more than a generic e-learning module: understanding AI agents that plan and act (not just chat), delegating work to them safely, and supervising them with proper human oversight — taught by the HYVE engineers who build and run agents in production, using labs built on your own workflows rather than a one-size-fits-all curriculum.

Who it's for

Managers and team members in any department who will supervise or work alongside AI agents, including teams preparing for Dubai's agentic AI mandate.

Before you start

AI Foundations for Business, or everyday experience with AI assistants.

Format

Live and hands-on, on-site, online or hybrid, in English or Arabic.

How you're assessed

Capstone: present your agent brief and prototype for instructor feedback. Certificate on completion.

What you'll be able to do

By the end of the course, you will be able to:

  • ✓Explain how an AI agent differs from a chatbot, and how risk changes when AI can take actions.
  • ✓Break a department workflow into steps and decide which an agent should handle, assist with, or leave to people.
  • ✓Write an agent brief that defines the goal, tools, limits and approval points, as you would for a new team member.
  • ✓Design human-in-the-loop checkpoints and escalation rules for work an agent does.
  • ✓Set up a working no-code agent for one real task, and judge when a custom-built agent is needed instead.
  • ✓Apply basic governance to agents: permissions, audit trails and data protection.

What we cover

1Agents vs chatbots: what changes when AI can act
2Anatomy of an agent: goals, tools, memory, and guardrails
3Delegating real work: briefing an agent like a team member
4Human-in-the-loop: approval gates and when to override
5Agent use cases per department — sales, ops, finance, support
6No-code agent builders vs custom agents: what fits your team
7Governance for agents: audit trails, permissions, and PDPL
8Working alongside agents: redesigning roles, not replacing them

What you'll leave with

1A prioritised map of agent opportunities in your department
2A complete agent brief for one workflow, ready to pilot
3A working no-code agent prototype
Who teaches this?

Delivered by HYVE AI Labs business AI specialists — engineers who have built AI systems for real businesses and know exactly which tools deliver ROI.

Course FAQs

Enrol in this course

Available individually or included in all corporate plans.