🎧Beginner · 8hrs
AI for Customer Service
Set up AI chatbots, automate ticket routing, analyse customer sentiment, and handle Tier 1 support at scale — with bilingual Arabic-English AI for the UAE market.
Topics Covered
1Designing an AI customer service workflow
2Setting up AI chatbots (no-code)
3Response template generation for common queries
4AI ticket classification and routing
5Customer sentiment analysis with AI
6WhatsApp Business AI integration
7Arabic customer service AI: Gulf dialect and tone
Who teaches this course?
Delivered by HYVE AI Labs business AI specialists — engineers who have built AI systems for real UAE businesses and know exactly which tools deliver ROI and which are marketing noise.