🤖Beginner · 8hrs

AI Foundations for Business

The essential starting point for every employee — no technical background needed. Understand what AI is, how to use ChatGPT and Claude for real work tasks, privacy rules, and how to prompt AI tools for consistent business results.

Who it's for

Any employee, at any level, who is new to AI tools or uses them only occasionally. The recommended first course for every team.

Before you start

None. Bring a laptop and access to at least one AI assistant your organisation allows.

Format

Live and hands-on, on-site, online or hybrid, in English or Arabic.

How you're assessed

Practical exercises on your own work tasks, reviewed by the instructor. Certificate on completion.

What you'll be able to do

By the end of the course, you will be able to:

  • ✓Explain in plain terms what generative AI can and cannot do, and where it tends to fail.
  • ✓Choose the right assistant for a task, whether ChatGPT, Claude, Gemini or Microsoft Copilot.
  • ✓Write structured prompts that give consistent, usable results for writing, summarising and analysis.
  • ✓Spot made-up or inaccurate answers and verify AI output before it reaches a colleague or customer.
  • ✓Apply a clear rule for which company, customer and personal data must never go into an AI tool.

What we cover

1What AI is (and isn't) — demystified
2ChatGPT vs Claude vs Gemini: when to use which
3Prompt engineering for business users
4AI for writing: emails, reports, summaries
5Avoiding hallucinations in business contexts
6Data privacy: what NOT to share with AI

What you'll leave with

1A personal prompt library for your ten most common tasks
2A one-page checklist for checking AI output
3A team do-and-don't list for AI and data
Who teaches this?

Delivered by HYVE AI Labs business AI specialists — engineers who have built AI systems for real businesses and know exactly which tools deliver ROI.

Course FAQs

Enrol in this course

Available individually or included in all corporate plans.