🔄Intermediate · 12hrs
AI Workflow Automation (No-Code)
Connect your AI tools and automate entire business processes with Make and Zapier — no coding required. Build workflows that process emails, update CRMs, send alerts, and trigger actions based on AI analysis.
Who it's for
Operations analysts, team leads and confident users who want to automate work without writing code.
Before you start
AI Foundations for Business, and comfort with spreadsheets and web apps.
Format
Live and hands-on, on-site, online or hybrid, in English or Arabic.
How you're assessed
Capstone: demonstrate a working automation to the instructor. Certificate on completion.
What you'll be able to do
By the end of the course, you will be able to:
- ✓Choose between Make, Zapier and similar tools for a given workflow.
- ✓Build multi-step automations that use AI to read, classify and draft.
- ✓Connect automations to email, CRM, spreadsheets, Slack and WhatsApp.
- ✓Add approval steps, error handling and logging so automations are safe to rely on.
- ✓Estimate the time a workflow saves, and document it so others can maintain it.
What we cover
1Introduction to workflow automation: Make vs Zapier
2Building your first AI automation pipeline
3Document processing automation workflows
4CRM and AI integration workflows
5AI-powered reporting and dashboard automation
6WhatsApp and Slack AI notification workflows
7Multi-step approval workflows with AI
What you'll leave with
1Two working automations on your own tools
2An approval workflow with a human sign-off step
3Documentation so someone else can maintain them
Who teaches this?
Delivered by HYVE AI Labs business AI specialists — engineers who have built AI systems for real businesses and know exactly which tools deliver ROI.