Welcome to Hyve AI Labs (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for courses, or use our educational and AI-related services.
We collect the following types of information to provide you with the best learning experience:
When you enroll or interact with Hyve AI Labs, we may collect:
Full Name
Email Address
Mobile Number / WhatsApp Contact
City, Country, and Profession
Payment Details (processed securely through trusted gateways)
Course Preferences and Learning Interests
We automatically collect:
IP address and browser type
Device and operating system information
Platform activity logs and course interaction data
Date and time of access
Learning progress analytics
You may voluntarily provide:
Feedback, reviews, or testimonials
Uploaded projects or assignments (for course evaluations)
We use your information for the following purposes:
To process enrollments and deliver courses
To send updates, learning materials, and certificates
To provide access to online and offline training sessions
To improve course content, platform experience, and personalization
To communicate about new courses, offers, and events
To comply with legal or regulatory requirements
We do not sell or rent your personal data to any third party.
We collect and process your data based on:
Your consent (when you sign up or accept cookies)
Performance of a contract (course enrollment and delivery)
Legitimate business interest (improving user experience and services)
Compliance with legal obligations
We retain your data for as long as necessary to:
Complete your enrolled course(s)
Issue and verify certifications
Comply with tax and accounting regulations
Once no longer needed, your information is securely deleted or anonymized.
Our website uses cookies and similar technologies to:
Keep you logged in during sessions
Track engagement with learning content
Improve course recommendations
You can disable cookies in your browser settings, though this may affect functionality.
We may share limited information with:
Payment processors (for secure transactions)
Email and SMS service providers (for communication)
Accreditation or certification partners (for issuing certificates)
All third parties are bound by confidentiality and data protection agreements.
We employ strong technical and organizational measures to safeguard your data, including:
SSL encryption for online transactions
Secure servers and restricted access
Regular data protection audits
Despite these measures, no system is completely secure. You acknowledge the inherent risk of transmitting data online.
You have the right to:
Access your stored personal information
Request correction or deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal information
You can exercise these rights by emailing support@hyve.ae.
Our programs are intended for individuals aged 18 years and above.
If you are under 18, please use our services under parental or guardian supervision.
If your data is transferred outside your country (e.g., to our secure servers), it will be done in compliance with applicable UAE and international data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our operations or regulations.
All updates will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or your data, please contact:
Hyve AI Labs
📧 Email: support@hyve.ae
🌐 Website: https://hyve.ae
📍 Dubai, United Arab Emirates